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Registered in 2016 but no record of a/c

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Hi there,


I originally created an account on 2nd July 2016. Admittedly I might have only logged into it a couple of times back then. 


When I recently tried to log back in it wouldn't accept the password. Selecting 'forgot password' I got a message of no record of my account.


I had to rereg last night, but used the same email address I originally registered with back in 2016.


Are accounts purged due to innactivity over a period of time?



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Hi :)


Yes, we did periodic cleanup of accounts that haven't logged in for a whole year. Currently as Cafe is upgraded we don't plan to do that anymore since we can cope with current and predicted amount users, storage and bandwidht.



Free C4D trainings from MAXON professional on our youtube channel



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