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When I used to save my files, I used to be able to preview it in the saved file as the one named "NEWteste_cenario".

But today .c4d r19 (student license) crashed and now when I save something the thumbnail is saved as black thumbnail on the file "gravity_explode".

I have already gone to Proj Info - preview image - and also shows as black when it's not what's in the project.
And now any new created file or any that already exists, if I save something new it turns black. 

Can anyone help me please!

ps. I have a macbook. 
also found this article but it fixes this problem for window not macOS. 

& this for macOS but the file exists in the right place. Don't know why it stopped after a year working.




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  • hi!! thanks for the help @HSrdelic !!!
    Still haven't try that possibility out because I'm in a hurry on this project so don't have that much time, but I will as soon as I can! I was trying to not need that xD
    I'll let you know. Do you think that it's the only way to solve it at this point? or that it will at all?

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  • It's in the right place. Is it possible that it's not "going there" anymore (since it used to work until now).
    how do I know if it's associated ?


    Captura de ecrã 2019-02-01, às 15.57.13.png

    Captura de ecrã 2019-02-01, às 15.57.41.png

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    Maybe try this?




    I am more of a Win guy, hope that someone else with more OSX knowledge chips in...

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  • sorry about takin so much time to reply.
    I think that maybe it's better just to install it all again. 
    I checked the link, thanks a lot but it is already linked as you may see. 
    (I'll leave here also 2 screenshots,.. one of them before this suddent problem (where I can actually preview). the other file more recent, in black, as all the ones I save now. 
    If I copy the old file, the preview remains the same, but if I save over it, turns black too. or if I save over a old one. - all new saves)

    Thanks a lot! really!

    Captura de ecrã 2019-02-12, às 16.11.54.png

    Captura de ecrã 2019-02-12, às 16.12.16.png

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