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Macgyver

R21: reenable internal Help-system?

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They know what's going on. They are all here in the forum. But unfortunately they feel misunderstood instead of trying to understand. They think they' ve just explained it badly. Instead of realizing that they have made decisions in their own interest, they have persuaded themselves that all these decisions would be great for their customers.

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  • 5 minutes ago, Jops said:

    They know what's going on. They are all here in the forum. But unfortunately they feel misunderstood instead of trying to understand. They think they' ve just explained it badly. Instead of realizing that they have made decisions in their own interest, they have persuaded themselves that all these decisions would be great for their customers.

    Yeah, and that’s why they need to hear this again and again from as many people as possible, so that Ralph understands there are not only a handful of disturbed souls mourning the loss of the helpsystem.

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    1 hour ago, Macgyver said:

    Yeah, and that’s why they need to hear this again and again from as many people as possible, so that Ralph understands there are not only a handful of disturbed souls mourning the loss of the helpsystem.

    Considering that the R21 is only out for ONE DAY, I wonder anyway where he got that idea. People haven't had time yet to complain. Whom did he ask? Betatesters who probably sit in an office with perfect internet connection and haven't needed the help while on a plane?

     

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    Folks, I appriciate your feedback and Ralph did what he could in given situation etc. But I would like to ask you to be more polite. No need of sarcastic questions and so on. If you guys want to see some changes, I would go polite route and not bully route, becasue to that no one will pay attention. 

    And yes, we have around 400 beta testers if I am not wrong and usually nothing slips to them or to us, but this was even for us "new". So there is still a chance this is going to be change in some way, so please, lets continue in nice and polite manners. Thanks 🙂


    | MAXON Quality Assurance Specialist | 3D Asset Creator | C4D Cafe Manager |

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    We should not confound inability with motiv. They did exactly what they wanted to do.

    For the user it's a very bad situation. (offline for security reasons/connection availability,..)

    With online activation, online help and double accounts (eportfolio/mymaxon) it makes the situation worse... for us at least.

    (by the way i would recommend to download all versions and every single update in case the e-portolio get's retired in the future)

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  • 52 minutes ago, black said:

     

    (by the way i would recommend to download all versions and every single update in case the e-portolio get's retired in the future)

     

    +1

    good idea. I’d recommend doing the same for all plugins working with these older versions.

    That will at least give us the peace of mind for some years to watch what they do in future versions. And a nice security net while doing some testprojects with Maya and Blender.

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    1 hour ago, Igor said:

    Folks, I appriciate your feedback and Ralph did what he could in given situation etc. But I would like to ask you to be more polite. No need of sarcastic questions and so on. If you guys want to see some changes, I would go polite route and not bully route, becasue to that no one will pay attention. 

    And yes, we have around 400 beta testers if I am not wrong and usually nothing slips to them or to us, but this was even for us "new". So there is still a chance this is going to be change in some way, so please, lets continue in nice and polite manners. Thanks 🙂

    It's really hard to stay calm and nice at this point.
    The ORIGINAL MAXON was (!) one of my favorite programs - not only because I felt it was being looked after by a fair crew.
    Now I have to watch how one feature after another is removed.
    In addition, the marketing department tells what all this brings great benefits.
    This all reminds me of Adobe. A real Dejavu.
    And?
    Did they, Adobe, listen to what their customers want, want, need?
    Ask yourself. No. They didn´t. Loosing trust wasn´t anything they were impressed by.
    Online Activation, Rental & Account Coercion, Broken Plug Ins, Restricting Render Notes, Cinevercity Removal ... The list could go further.
    And now also the omission of the help system (which obviously was not maintained in the recent past).
    I do not think you'll really listen to, NEW MAXON.
    The NEW MAXON is in completely different waters - Since it is trying with all their might to introduce the rental model and make money.
    What comes out of it - you see at Adobe only too well.
    Perfect programs - old and optimized. Hardly a possibility of optimization if you do not integrate fully covered functions that hardly a human needs.
    It will be hard for updates. Clear.
    I think there is hardly a problem that I could not solve with CS6 as well as with this cloud shi*.
    I do not mind that you make money. And I have always liked to pay for it - since you existed. And would have done in the future.
    But the rental model is a very one-sided knitted thing. The advantage lies entirely with you.

     

    It serves to take away our freedom. It binds us.


    No - quite honestly - I do not trust your new company management.
    And if your boss is still so jovial.
    I do not feel like I'm still talking to the same company. No longer believe that I am heard (as in the past).

    I do not think you will deviate a millimeter from your course.
    If marketing fools have decided something, it's done in stone.
    I know, it does not come from below - it comes from above. And I'm sorry for you employees.
    I feel like you have to follow the lead on bending and breaking.

    All this must sound horrible for those who have made the ORIGINAL MAXON great.
    And I do not write "against you" - I am against what the new leadership from your company wants to do and will do.
    In front of you - the employees - I have the highest respect. Realy.

    Please understand and do not feel attacked.
    As we are.

    Thank you for the support for decades.
    But now it will be time to go another way.
    I am extremely annoyed that large amounts of money (plugins & models & additional workflow) and time spend with learning lose their value.

     

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    20 hours ago, MRalph said:

    The whole Cinema4D experience is moving into the modern online world

    Oh no! NOOOO!!! Why do you screw it all up, when everything was fine, EXACTLY LIKE IT SHOULD BE?

    I was afraid you're new CEO will bring the worst things from "Adooubie" evil giant, who ruined everything they had, threatening their own customers like retarded moneybags, and now I feel the same is going on with our beloved company.

    C4D just established itself as a no-compromise, no-competition tool for motion, we just calmed down "ok's all nice finally!" and now - that? Adobe-like madness?

    This "agile" thing is not only controversial, it's stupid. If program hasn't changed, why help should? If program changed, what's the problem to update help offline too? It's simply webpages and nothing more, let us download them as before! It's totally far-fetched argument.

    More than that, all the Adobe scam started with the argument "we will evolve constantly!". And you know what? They didn't even once. I'm suspicious we see the same "beginning of the giant crumbling". But now we have nowhere to run out. There's NO OPTION!

    God, what's so wrong with CG industry we have to constantly suffer?

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    You know, I wasn't really amazed by the subscription option, but I thought it might be worth to buy, I considered paying you that way.

    Now I DON'T. I WOULD NOT SUPPORT THIS MOVEMENT. I will not support ruining my favourite piece of software in sake of adobe-style greed, I will not make you think it's "Ok, they will use to it", I will not let you move me into an ephemeral "online" which is needed only to suck more money from me doing nothing. We did go through it already, NO MORE.

    I'll stuck with my trusty R19 till you change your mind. Hopefully

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    I'm certainly not happy about a lot of things about all this, but time will tell.  I'm not throwing MAXON with Adobe just because they went subscription.  Maybe I am too hopeful, but I think development pace will pick up and good things are coming.  R21 is seriously lacking in features that I was sure would make it into this release.  If they don't make it in soon, then I may be looking at other options.  All these changes need to be good for development.  MAXON is not Adobe and I'll keep believing it hopefully for quite awhile longer. 

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