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Intenditore

An open letter to MAXON CEO McGavran

Do you feel Maxon is taking an Adobe route?  

70 members have voted

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  1. 1. Do you feel Maxon is taking an Adobe route?

    • Yes
      59
    • No
      11


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3 hours ago, 3D-Pangel said:

Those new customers you are hoping via your  "3D for the whole world" pitch are also looking at Blender.  Don't kid yourself.  They are looking at Blender 2.8.  Blender is now more mainstream in its interface and if you are new to 3D then why would you go with a subscription program at $720 a year or something that has a pretty good interface, proven character animation, modeling and sculpting tools, GPU rendering, a fast real time game rendering engine, particles, compositing, etc. for free?  

 

As you deal with lackluster sales in 2019 and hope for a recovery in 2020, never forget that Blender gives us options.

 

Is the hair standing up on the back of your neck yet? 

 

Still having fun?

 

No?  Well...then you better starting listening.

 

Dave

well said Dave.  Yes it is earth shattering Mr McGarvan posted on the Cafe, this has to be a first for a head of MAXON ..  or at least that we know of. 

 

MAXON could be deluding themselves if they think someone just coming into 3D or has been poking around the 3D arena for a while trying out different software would pay for "monthly" subscription when they can get Blender for free or Houdini Apprentice for free (not sure of others).  Once the newbie gets fully into Blender, for example, they won't see the need to move on to something else, especially something they have to pay for.  Freelancers would probably start with C4D if it were actually month to month. They could use it for a job or jobs then in lean times not pay for subscription. You have not entirely painted yourself into a corner but you are rapidly running out of exit space. 

 

this is all I will comment on about MAXON subscription path/plan. As Dave said they have invested a lot of time, energy and hardware to change because of some disgruntled users. I do not want MAXON to fail but I fear this path might not end well for them and C4D.  **SIGH**

 

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I don't buy the argument  that one could easily switch to Blender. 

C4D is by far the most intuitive program, and R21 just got even better with all the little adjustments. And the Mograph toolset is far ahead. 

This on its own is priceless. But Blender is catching up fast. 

Same for Houdini: modelling in Houdini is far from being intuitive. I would never consider it for a modelling job. 

There are decent alternatives to C4D but none of them are perfect or hands down superior IMO. 

 

I'm not so sure either about MAXON's "Adobification" : they clearly made a dodgy decision with their subscription model and  certainly lacked preparation when they announced it at Siggraph but the sole presence of MAXON's CEO, product managers or developers  on this forum is proof that the company listens. 

 

I think a lot of grunts could stop with a powerful new release including an overhauled UV/BP toolset, RS integration,  new modelling tools (will I leave this world without an edge to circle command natively built in the program?), particles etc that would make people feel less ripped off. 

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 I love Cinema 4D but honestly I may have looked elsewhere if they hadn’t bought Redshift.  R21 is nice but the lack of a big much needed feature or two is really disappointing. And the lack of any respect for their Studio MSA customers during this transition....but I still renewed and now I just want to see development pick up for both C-4D and Redshift and the “seamless integration”.  There is just so much untapped awesomeness there. And yeah I sure hope they do release some big long awaited features.. I think it would help everything. I still can’t believe xpresso hasn’t been updated.  Development needs to pick up.. I don’t even care if I don’t get the features for awhile.  Will be interesting to see how I’m feeling next August

 

 

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4 hours ago, Adrien said:

I don't buy the argument  that one could easily switch to Blender. 

C4D is by far the most intuitive program, and R21 just got even better with all the little adjustments. And the Mograph toolset is far ahead. 

Well, switching in 3D has a learning curve but the concepts are the same. I hated Blender every time the last 10 years I tried it. Surprisingly Blender 2.8 made huge changes in all areas needed and it – for the first time – feels like a serious piece of pro-software. Hell, they even abanondend their bone-headed select-with-rightclick with a user-choice.

And ironically, Blender 2.8 came out the day, when R21 was introduced.

To your last point: MoGraph is far ahead now, but with Maya it shows it’s possible to put some steam behind features to go head to head with MAXON.

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7 minutes ago, Macgyver said:

Well, switching in 3D has a learning curve but the concepts are the same. I hated Blender every time the last 10 years I tried it. Surprisingly Blender 2.8 made huge changes in all areas needed and it – for the first time – feels like a serious piece of pro-software. Hell, they even abanondend their bone-headed select-with-rightclick with a user-choice.

And ironically, Blender 2.8 came out the day, when R21 was introduced.

To your last point: MoGraph is far ahead now, but with Maya it shows it’s possible to put some steam behind features to go head to head with MAXON.

fully agree. Blender is catching up fast and Mograph is no longer Cinema's exclusive property. But after playing with R21 for a few hours, I remain convinced that C4D is still ahead in terms of ergonomy although Blender is now breathing down MAXON's neck. 

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1 minute ago, Adrien said:

[…] I remain convinced that C4D is still ahead in terms of ergonomy

They are working hard to destroy that, too. Look at the help-system thread: 

 

 

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Just now, Macgyver said:

They are working hard to destroy that, too. Look at the help-system thread: 

 

yes I'm super upset. One of the 1st things I noticed when opening R21...I don't get it. Everybody loved this feature. So convenient... 

 

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Thanks Intenditore for this letter,

 

I couldn't have put it into words better myself. Not in English anyway:)

 

which surprises me is that the customers are very reluctant to make demands. Everybody just wants that updated perpetual licenses should not cost more than subscription although they already paid a lot of money to MAXON beforehand. 
Almost nobody dares to demand that redshift be simply integrated into cinema, because "pro render" is not really usable.
I don't know how MAXON sees itself, but I know that I see MAXON differently now. 
Sometimes you don't know what it's good for. When Adobe went subscription only, it was a shock, but they took the pressure from me to update my perpetual license on a regular basis. Since then 6 years have passed. Adobe didn't get any more money from me and meanwhile there is for example with resolve fushion an alternative which fits even better to my needs than after effects and Premiere.
I hope that MAXON will make decisions that will not only enable me to remain a customer, but also enable me to recommend this software to others with a clear conscience. At the moment I doubt that I want to continue my C4D course at the university that I gave last summer semester. 

By the way, I don't think that you should handle your customers as ruthlessly with a 3D program as you can with Photoshop or Illustrator. Photoshop can be learned quickly by anyone, it's not difficult, it's a simple program, but with 3D software it takes years to master it. I doubt that it is possible to create new customers fast enough to replace the departure of old customers (who have been paying reliably for many years, by the way).

 

we will see

Jops

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15 hours ago, Intenditore said:

 

Recently I wrote an extensive list of improvements for C4D, spending my working time and thoughts to have a chance to make it better. Because I love it and wish to it to evolve. And I was sure if I mail it to MAXON, I have a chance to be heard, as our goal is the same.
Now I feel like soon there would be no one to listen to us. Not even considering that, just like Adobe does.

 

 

I would be very much interested in this list. Could you please send it to me?

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>> @3D-Pangel >> 100% agree.

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