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Cinema 4d only starts when disconnected

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Every time I want to start Cinema 4D R20, nothing happens. Sometimes for a maximum of one second the loading screen pops up, but nothing more. After some testing I realized it only starts, when I am not connected to the internet. That is especially annoying because this way there is no way to start R21. I am using the license my workplace provides me (after releasing it at work). In case of  intel iris graphic problems I tried deactivating OpenGL and using the RTX2070 EGPU but with no effect. 
I am working on a Lenovo C940 with core i7 1065G7 and Windows 10 home
In the windows event log there is this message (sorry its german): 

„Name der fehlerhaften Anwendung: CINEMA 4D_startetNurOhneInternet.exe, Version: 20.0.5.7, Zeitstempel: 0x5c644911

Name des fehlerhaften Moduls: crypt.module.xdl64, Version: 0.0.0.0, Zeitstempel: 0x5c64485d

Ausnahmecode: 0xc0000005

Fehleroffset: 0x00000000001a5763

ID des fehlerhaften Prozesses: 0x445c

Startzeit der fehlerhaften Anwendung: 0x01d5970fa57ed573

Pfad der fehlerhaften Anwendung: C:\Program Files\MAXON\Cinema 4D R20\CINEMA 4D.exe

Pfad des fehlerhaften Moduls: C:\Program Files\MAXON\Cinema 4D R20\corelibs\crypt.module.xdl64

Berichtskennung: 3bc2aab3-cea6-4c3f-873c-c54dabf800d1

Vollständiger Name des fehlerhaften Pakets: 

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:“

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Did you tried contact MAXON support?

This is kind of "technical" question, but maybe someone here could help...

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  • Topic Author
  • I contaced the support and got a newer Version of R21. Now it is working. Maybe its was bacause I have a new (unsupported) Intel Ice Lake CPU. ( i7 1065G7)

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    I´m glad you solved your problem.

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