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DasFrodo

WARNING: R21 Files break when using Windows Remote Desktop

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Big phat warning to everybody running R21 and Windows:

 

If you work on your C4D files via default Windows Remote Desktop (for example from your home PC to check on rendering or something) they CAN AND WILL BREAK AND YOU WON'T BE ABLE TO OPEN THEM ANYMORE!

 

We had this happen for the second time at work now and we finally found out why our files break seemingly at random. I just had a phone call with MAXON Support and they confirmed that Remote Desktop might break the files. The reason for this is that R21 does not support Software Rendering anymore and Windows Remote Desktop uses a "fake" GPU for displaying information. This can break the file, even when not saving it.

 

Edit: What I forgot to mention... you can still use services like Teamviewer or ISL Online no problem as they practically just do a video livestream of your remote machine.

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Thanks for sharing this and reporting. Guys will appriciate for sure!


| MAXON Quality Assurance Specialist | 3D Asset Creator | C4D Cafe Manager |

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wow.  Thanks... good to know this.

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Thanks for sharing! Does someone know if VNC (and derivates like UltraVNC) work fine?

That said I do not have any trouble checking on render nodes via remote desktop (win10). But clearly they do not have a 3D view...

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Thanks for the heads-up. I've been using remote desktop just for team render and was considering buying new laptop to remote onto from another room in my house. Dodged a bullet.

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