Jump to content


Regular Member
  • Content Count

  • Joined

  • Last visited

Community Reputation

19 Noble Beginner

Profile Information

  • First Name
  • Last Name
  • Location
  • Website URL

Hardware | Software Information

  • C4D
  • OS
  • GPU

Recent Profile Visitors

929 profile views
  1. Hi Rick, yes, I installed the right help-files. I just tried for several hours now. I deleted all Preference files in my library, deleted the MAXON folder in Applications and reinstalled Cinema 4D. In a clean installation I unchecked the relevant checkmarks in C4Ds preferences and restarted (with the unzipped help in the help-folder within the MAXON Cinema 4D R21 folder). It doesn’t work offline. The help-window stays completely blank. Another thing: I also tried also installing the english help-files and changed the interface to english. I also restarted Cinema 4D. Also
  2. How does this work? I installed the update. I unchecked the online checkbox (and before that the external browser checkbox) I downloaded the correct language help package from Maxons website and unzipped it into the help-folder within my MAXON Cinema4D R21 folder. Nothing. I checked the folderstructure inside the help folder and made sure it looks like help/de help/files help/icns help/redirect.html … I restarted Cinema. But as soon as I disconnect the network, my help-window stays blank when I use the contextual help on anything. I’m on a Mac.
  3. Hi Rick, I don’t know your internal system for editing the help, but I know a thing or two about web-development. Actually it sounds like your current internal system needs improvement. You need a custom Content Management System for your online-help anyway. It’s not that difficult to build in a way to spit out a set of static html-files from the whole project. Then this package has just to be wrapped into an update for Cinema 4D that shows up on startup as it did in the past. This could possibly even be automated to a sensible degree. What I’m saying is: It’s not rocket
  4. They are working hard to destroy that, too. Look at the help-system thread:
  5. Well, switching in 3D has a learning curve but the concepts are the same. I hated Blender every time the last 10 years I tried it. Surprisingly Blender 2.8 made huge changes in all areas needed and it – for the first time – feels like a serious piece of pro-software. Hell, they even abanondend their bone-headed select-with-rightclick with a user-choice. And ironically, Blender 2.8 came out the day, when R21 was introduced. To your last point: MoGraph is far ahead now, but with Maya it shows it’s possible to put some steam behind features to go head to head with MAXON.
  6. Hi Rick, I appreciate you taking your time to listen to us. I’ll try to answer your questions as sincere as possible. 1) Definitely the first option: I honestly don’t want the help to be polluted with video tutorials and community stuff. C4Ds help has been the best in the industry. That’s because of it’s direct accessibility in the software but also because it has been written in a very clear and “close to the user” language style. And I don’t need it to change constantly. If the new features were added every year – as has been the case in the past – great! I’m pl
  7. +1 good idea. I’d recommend doing the same for all plugins working with these older versions. That will at least give us the peace of mind for some years to watch what they do in future versions. And a nice security net while doing some testprojects with Maya and Blender.
  8. Yeah, and that’s why they need to hear this again and again from as many people as possible, so that Ralph understands there are not only a handful of disturbed souls mourning the loss of the helpsystem.
  9. I found this at MAXON: https://support.MAXON.net/index.php?lang=en_US Seems to be the official place to vent your frustration about this boneheaded and outright stupid decision. Please guys, go there and file a ticket. They need to know we hate this: https://support.MAXON.net/index.php?lang=en_US
  10. Really??? There are so many places Cinema 4D is used on a laptop without internet access: planes, long train rides... Places where an uncomplicated help access is especially important. your new online help is substantially slower. That’s because it’s loading a webpage. The loading time adds up over a working day. In R20 the help is instantly there. and you completely ignored all my other points. Thanks for clarifying that MAXON completely lost touch to its customers. It’s now clear as day to me that the MSA for R21 was the last time MAXON got any money from me.
  11. unfortunately yes. The longer I play with this turd R21, I regret having payed the MSA this year. I should have saved the money.
  12. Oh boy, so they not only don’t give us anything substantial with R21 but they even take away stuff that made Cinema 4D better than the other guys?!
  13. Hi guys, I’m not sure if this is a bug – and therefore if I am in the right subforum. C4Ds helpsystem is the best in the industry. For years I wished something like this was available in Adobes stuff. Anyways: The helpsystem seems to be broken in R21. It keeps opening the help in the systembrowser when I right-click an item and use the help feature at the bottom of the context-menu. It used to be a Cinema 4D native window that could be docked in the interface or kept floating above the application windows. That’s not possible with a normal webbrowser. I’
  14. That’s actually a pretty simple technical reason: They can’t. Up to and including R20 they use serial numbers. Serial numbers are valid within the installation and up to R20 don’t validate online. They can’t revoke your serial. The whole system is offline with no point for MAXON to intervene after they gave you your serial. You could interchange your serial with someone else and they couldn’t know or do something about it. From R21 on, they completely abandoned this system. It’s online-activation only, for all types of licences. The licence information is stored solely on MAXONs se
  15. Well, you obviously don’t understand our concerns or don’t bother to. Listing publicly stated facts from MAXON doesn’t do a lot to ease the concerns people have.


We are dedicated Cinema 4D Community of friendly and passionate artists, hobbyists and developers. Feel free to join us and share your knowledge, your art and anything that might help Community to grow. We are providing guidance, free plugins and files, feedback, sponsorships and various discounts for our Contributors. :cowboypistol:




  • Create New...

Copyright C4D Cafe © 2020 Powered by Invision Community