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Everything posted by Macgyver

  1. Hi Rick, yes, I installed the right help-files. I just tried for several hours now. I deleted all Preference files in my library, deleted the MAXON folder in Applications and reinstalled Cinema 4D. In a clean installation I unchecked the relevant checkmarks in C4Ds preferences and restarted (with the unzipped help in the help-folder within the MAXON Cinema 4D R21 folder). It doesn’t work offline. The help-window stays completely blank. Another thing: I also tried also installing the english help-files and changed the interface to english. I also restarted Cinema 4D. Also
  2. How does this work? I installed the update. I unchecked the online checkbox (and before that the external browser checkbox) I downloaded the correct language help package from Maxons website and unzipped it into the help-folder within my MAXON Cinema4D R21 folder. Nothing. I checked the folderstructure inside the help folder and made sure it looks like help/de help/files help/icns help/redirect.html … I restarted Cinema. But as soon as I disconnect the network, my help-window stays blank when I use the contextual help on anything. I’m on a Mac.
  3. Hi Rick, I don’t know your internal system for editing the help, but I know a thing or two about web-development. Actually it sounds like your current internal system needs improvement. You need a custom Content Management System for your online-help anyway. It’s not that difficult to build in a way to spit out a set of static html-files from the whole project. Then this package has just to be wrapped into an update for Cinema 4D that shows up on startup as it did in the past. This could possibly even be automated to a sensible degree. What I’m saying is: It’s not rocket
  4. They are working hard to destroy that, too. Look at the help-system thread:
  5. Well, switching in 3D has a learning curve but the concepts are the same. I hated Blender every time the last 10 years I tried it. Surprisingly Blender 2.8 made huge changes in all areas needed and it – for the first time – feels like a serious piece of pro-software. Hell, they even abanondend their bone-headed select-with-rightclick with a user-choice. And ironically, Blender 2.8 came out the day, when R21 was introduced. To your last point: MoGraph is far ahead now, but with Maya it shows it’s possible to put some steam behind features to go head to head with MAXON.
  6. Hi Rick, I appreciate you taking your time to listen to us. I’ll try to answer your questions as sincere as possible. 1) Definitely the first option: I honestly don’t want the help to be polluted with video tutorials and community stuff. C4Ds help has been the best in the industry. That’s because of it’s direct accessibility in the software but also because it has been written in a very clear and “close to the user” language style. And I don’t need it to change constantly. If the new features were added every year – as has been the case in the past – great! I’m pl
  7. +1 good idea. I’d recommend doing the same for all plugins working with these older versions. That will at least give us the peace of mind for some years to watch what they do in future versions. And a nice security net while doing some testprojects with Maya and Blender.
  8. Yeah, and that’s why they need to hear this again and again from as many people as possible, so that Ralph understands there are not only a handful of disturbed souls mourning the loss of the helpsystem.
  9. I found this at MAXON: https://support.MAXON.net/index.php?lang=en_US Seems to be the official place to vent your frustration about this boneheaded and outright stupid decision. Please guys, go there and file a ticket. They need to know we hate this: https://support.MAXON.net/index.php?lang=en_US
  10. Really??? There are so many places Cinema 4D is used on a laptop without internet access: planes, long train rides... Places where an uncomplicated help access is especially important. your new online help is substantially slower. That’s because it’s loading a webpage. The loading time adds up over a working day. In R20 the help is instantly there. and you completely ignored all my other points. Thanks for clarifying that MAXON completely lost touch to its customers. It’s now clear as day to me that the MSA for R21 was the last time MAXON got any money from me.
  11. unfortunately yes. The longer I play with this turd R21, I regret having payed the MSA this year. I should have saved the money.
  12. Oh boy, so they not only don’t give us anything substantial with R21 but they even take away stuff that made Cinema 4D better than the other guys?!
  13. Hi guys, I’m not sure if this is a bug – and therefore if I am in the right subforum. C4Ds helpsystem is the best in the industry. For years I wished something like this was available in Adobes stuff. Anyways: The helpsystem seems to be broken in R21. It keeps opening the help in the systembrowser when I right-click an item and use the help feature at the bottom of the context-menu. It used to be a Cinema 4D native window that could be docked in the interface or kept floating above the application windows. That’s not possible with a normal webbrowser. I’
  14. That’s actually a pretty simple technical reason: They can’t. Up to and including R20 they use serial numbers. Serial numbers are valid within the installation and up to R20 don’t validate online. They can’t revoke your serial. The whole system is offline with no point for MAXON to intervene after they gave you your serial. You could interchange your serial with someone else and they couldn’t know or do something about it. From R21 on, they completely abandoned this system. It’s online-activation only, for all types of licences. The licence information is stored solely on MAXONs se
  15. Well, you obviously don’t understand our concerns or don’t bother to. Listing publicly stated facts from MAXON doesn’t do a lot to ease the concerns people have.
  16. Ist ja auch ein kleiner Unterschied, ob man eventual oder eventually sucht. Egal, gehört hier nicht rein. Back to topic.
  17. Eventually ist ein sogenannter false friend: klingt einem deutschen Wort sehr ähnlich, hat aber nichts mit dem deutschen eventuell zu tun ;-) er meint „schließlich/letztenendes“.
  18. Because: If they take the MAXON offer to go sub at a very good price for two years, they will pay way, WAY MORE after those two years. If they take the opportunity to get a cheap perpetual licence for R21, their only option in the future to get a newer version is a subscription (at signifantly higher price than their former MSA) or upgrade at significantly higher costs than a Prime upgrade has been in the past. However you slice it: They’ll pay much, much more after two years. Edit: And with all subscription options, those former MSA customers loose access
  19. Just to be sure nobody thinks that’s the abstract fear people who want to buy perpetual have with online-activation. The problem is not MAXON closing shop but deciding to not activate perpetual licences after 3 years anymore, just because – you know – pushing customers to upgrade or subscribe etc. This particular problem boils down to: In the future, even if you buy perpetual, MAXON controls if you’re allowed to use your license.
  20. I have the feeling some people have to be reminded that *adding* the option of subscription is a good thing. The huge problem here is everything thats taken away from Studio-MSA owners —> the future perpetual-licensees. People like me (MSA Studio) are royally effed in a number of ways. I’m happy for students who can now go in with a subscription to wet their feet. I’m happy for those who don’t mind ~100$/month rent because they need Cinema 4D for only 2–3 months. (and by the way, I also don’t care about Prime MSA owners getting a mayor update for the same price. Although I’m not
  21. Uh, for me the CV Plugins are absolutely essential. I definitely don’t want a subscription. Loosing Cineversity after my MSA expires would totally suck big time. I think all customers, especially Perpetual-upgraders should have access to CV. Why not bundle CV with every upgrade for a year in addition to a stand alone subscription.
  22. This won’t work with Maxons model, unless you decide to pay the much higher monthly rental to have this kind of flexibility. The 50$/month is only for yearly, paid upfront.
  23. The bad stuff with Maxons new pricing options keeps piling up while digesting the news. It seems there are even more people harmed by this than I anticipated first: For example, people with MSAs for Prime will pay much more in the future for example. So much for “cheaper”. Every option in the new pricing models seems to have serious disadvantages for someone. Maybe, if there is any heart in this company’s management left, it helps if everybody with concerns and disadvantages through these changes writes a feedback directly to MAXON. Not a rant, but a legitimate, friendly mail expla
  24. Phew, what a disappointment. Seems cheaper at first sight, but having to choose between never owning a version or having a full license without access to cineversity and Plugins is cruel. I only occasionally have Cinema 4D jobs. I could only subscribe for when I have a job that needs Cinema 4D. But that also means not being able to open my own files without paying the monthly fee first. This feels very wrong. feature wise the future looks really bleak: many things promised for years still not here. Looking at Adobes model here, ßi think we can expect even less meaningful features eve


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