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Everything posted by DMcGavran

  1. Also: It'd be interesting to see the full render log from the session. Do you use Atlus a third-party denoiser.
  2. Google says you should reach out to cloud support Cheers Dave
  3. I poked a few folks.. Hope they can respond in time. Cheers Dave
  4. Hi All, Here is the official answer. We haven't changed anything here yet. We are hiring and building a team to work on an educational strategy. The easy bit: Every student/teacher can get a few version. It will renew as long as you are a student. This is a full non limited version. For schools, they aren't all the same. We want universities to teach and we want to make sure they teach the latest version. So we try to engage with them. Some schools should pay others should not. Example being a company that makes money teaching software, should pay for the software they are using. Other universities are private some are public. It is a tricky balance so we need to make a plan. As of now we left things the way they have been. Cheers Dave
  5. Cairyn has it correct. You have an MSA contract with a reseller that auto renews. The last auto renews that will renew are from (mostly) European distributors and resellers in September and October. Assuming you didn't cancel it, it renews. MAXON and resellers have the same cancelation policy as you, we need to cancel the next renew 3 months in advance. If you have an MSA that renews you will get R21 perpetual (already delivered) to keep. If your MSA extends past our next perpetual release you will get that as well. Cheers Dave
  6. Since the question was asked of me... We would like to be able to offer yearly/billed monthly. Lot of work that we are looking at. Cheers Dave
  7. To answer a few questions. If you sell perpetual software with out a subscription or maintanence you can't by US law release brand new functionality. Feel free to read all the details by researching Sarbanes-Oxley law. Came out after Enron. So if you want to continuously offer new stuff you need to recognize the revenue over time in specific ways. It isn't an excuse it is a very very important thing to get correct in your accounting. That is why people talk about subscriptions as a way to give developers more flexibility to release stuff when it is done. Now, relative to Nodes and Redshift. We have a Nodes SDK ready that we have in r21 and have given to multiple developers, it won't be generally available for some time. Redshift has it working but there are some bugs they want fixed before they release it so it works better. We are working on fixing those bugs and then we will release it, current plan is soonish. Cheers Dave
  8. You can now install on any number of machines. You can use 1 concurrently and log in/out per machine. Cheers Dave
  9. To be clear. With subscription we will keep "at least" 3 years of versions available. Cheers Dave
  10. Cineversity was never included in perpetual, only in MSA. We will definitely consider adding it to the upgrade but we only started discussing this based on the feedback, please bare with us. Cheers Dave
  11. we haven't announced future version names or numbers or release dates. But yes the next perpetual release will have an upgrade option and it will be around 850 EUR without tax. It is a different product than the subscription and therefore has a different pricing structure. We have committed to future perpetual releases and too upgrades. There isn't much more info that I can give and I am not sure how much clearer I can get Cheers Dave
  12. Please see my post above. Yes MAXON offers side grade as well via calling us or any partners. Going forward we plan to have an upgrade price that is similar to today for each perpetual release. Cheers Dave
  13. Back up now. Clear caches if it doesn't work. Thanks for alerting us. Cheers Dave
  14. I can only respond again The pricing is announced. We offer a side grade price of 850 Euros to go from C4D Studio/Prime/etc r20 -> to Cinema 4D Perpetual r21. This will look different in different countries and currencies based on tax inclusive/exclusive norms. This is generally the price you can expect when we release additional perpetual releases. The webstore currently says: For floating licenses or volume license purchases please contact your local MAXON representative. We will change this to: For upgrades, floating licenses or volume license purchases please contact your local MAXON representative. To try and make this clearer. We don't plan on selling upgrades on our online store because it requires us to do serial number checking etc and that we do that on the phone or with our sales partners. Hope this clarifies things. Cheers Dave
  15. Boston is my favorite city in the states. I grew up in CT and went to Uni in Maine. Haven't been back to the east coast in a while, but next time I will take you up on it. Cheers Dave
  16. I truly enjoyed that it worked out and we got to have a beer (2 actually and a longer night than planned). Thank you for taking your time to have a fun discussion, I enjoyed the talk and hope we can do it again in the future. Now I probably need a nap Cheers Dave
  17. Feel free to write in German if you want, but I get your point. You should come to MAXON and have a beer, my treat. I think you will find that everyone at the company every day is working hard on Cinema 4D and Redshift. I can appreciate from the outside you see things you don't like. But I promise you the people at MAXON are fully focused on building the best product for its customers. Cheers Dave
  18. Thanks for the detailed feature list. We will review and compare to stuff we are actively working on. From a first read many are nice small enhancements. I can assure you we haven't thrown in the towel on any features. We are hard at work on the next release. Cheers Dave
  19. I have been a member here since I started. I have posted a bit in the last days trying to help clarify stuff. If you read my other posts you will find that I try to respond factually. We are updating the FAQ based on questions so we can be consistent. I was extremely lucky to get an opportunity at MAXON. I have lived in Germany for a total of 9 years of my life. We moved back here 3 years ago for family reasons. So MAXON worked out great. I get to work with an amazing team including the original developers of C4D. We area all working extremely hard and having fun. Can't be happier. Cheers Dave
  20. Thank you for your feedback. I have been on here and other forums reading all the responses. I am someone who loves talking to customers. I will be at IBC and very happy to chat to anyone who comes by. I will also be at many of the European stops on our roadshow. I am not ever going to write long responses on forums, never seems to go well. I am here, I am reading and the team is as focused on working with our customers as ever. Hope we get to meet in person. Cheers Dave
  21. We do plan on updating perpetual on a regular basis. We never pre announce schedules, however. My point 2 made it clear upgrade pricing will be offered on each update to perpetual. Cheers Dave
  22. 1. The 14 days is the offline period. It needs to go online once every 14 days. That is why it says "leased". 2. Calling MAXON or a reseller will get you all the information about upgrade pricing. We will offer upgrade pricing for each perpetual release. 3. You can decide when you want to convert, if you do. Assuming September makes a number of assumptions. However, you can take our MSA->Subscription deal any time before the expiration of your MSA. 4. Currently we offer a RedShift bundle for subscribers on a month basis or year basis. Redshift hasn't announced any other offers. Hope that helps. Cheers Dave
  23. Hi, To help clarify the Team Render question. The 5 nodes are for the Team Render clients. They don't need to be online. Sorry you are unhappy with the new options, feel free to contact us if you want to give us direct feedback. Cheers Dave
  24. Mainstream Windows 7 support from Microsoft ended in 2015. All security support ends in Jan 2020. This is just unfortunately no longer supportable. Cheers Dave
  25. Upgrades will be sold direct via calling MAXON or a Reseller. Feel free to call one of the numbers on the website. Cheers Dave

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