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RBarrett

Maxon
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RBarrett last won the day on October 21 2019

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About RBarrett

  • Rank
    Maxon Legend

Profile Information

  • First Name
    Rick
  • Last Name
    Barrett
  • Location
    Newbury Park, CA

Cinema 4D Information

  • C4D Version
    17 Studio

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  1. The issue will be fixed in the next service release, which is coming soon. Cheers, Rick
  2. Generally you can swap files back and forth between R20 and R21. The biggest gotcha would be with spline-based generators like Extrude, Sweep, Loft. The changes to the Caps & Bevels in R21 will cause unpredictable results. Field forces and some volume aspects also won't translate backwards. We do plan to offer access to older releases with subscription, but can only support it with releases that use the MyMaxon authentication - so R21 and onward. In other words, when the next release comes out R21 should still be available to subscribers, but unfortunately R20 currently isn't. Cheers, Rick
  3. Hey everyone - I think many of you know me - I've been part of MAXON and around this and other C4D communities for 20 years. For the past year or so I've been part of the Product team helping to communicate what you as users need and prioritize development for Cinema 4D. First - you're absolutely right that we can improve in the way we collect ideas and the feedback we provide when ideas come in. I try sometimes to reply to ideas that come in via the support form, but that system isn't well designed to avoid duplicate ideas, discuss ideas and communicate status. It's a top priority for us to implement an improved system. Second - thanks to the folks that mentioned the difficulty of the task and timing involved. It's important to keep in mind that there's two types of ideas - major new features and smaller workflow tweaks. Major new features are especially tricky to fit into the roadmap, and typically we've got those mapped out a couple of years in advance. It's always great to hear your priorities, but typically we've got a pretty good idea of what we need here - it's a matter of piecing the puzzle together in the proper order to ensure you always have the best C4D possible. It's especially great when you point out the workflow tweaks - like @Intenditore. We're often able to fit these into the road map a bit quicker, and these can have a huge difference in improving your efficiency and enjoyment of Cinema 4D. @Intenditore - thanks for your specific suggestions. I'm very familiar with your suggestions, and sorry we haven't directly responded to your feedback. You've got some great ideas for improving the animation workflow. BTW - some color coding is already possible though a bit hidden. In the Timeline prefs, you can change Track Color from "No Color" to either "Pos/Scale/Rot" or "Track Color". The last option will allow you to set the color in the AM when selecting a track. Cheers, Rick
  4. Apparently there's some issues with offline help on Mac. We're chasing them down. Stay tuned.
  5. Hey Macyver, Have you installed the same help language as you're currently using for the C4D interface? If you remove all plugins does it work? Cheers, Rick
  6. Hi FLima, It's likely another plugin. Could you add plugins one by one to determine which is the culprit. We'll follow up with the developer. A bit of background on this - in addition to re-enabling offline help and the embedded help window in R21.1 we also addressed concerns from plugin developers because the initial release of 21 removed the option for them to add context-sensitive help to their plugins. The way we did this relies on developers to handle only the help requests from their own plugins and pass the remaining calls on for other plugins and C4D to handle. Since it's a change in behavior some devs haven't adjusted their code yet. As we're able to identify them we'll work with them to sort this out. BTW Paul has let me know an update to DEM Earth which fixes the issue is on the way. Cheers, Rick
  7. Thanks for the update Mike - I'll follow up.
  8. Hey Mike, Do you have any plugins installed? Perhaps they're getting in the way . . . Cheers, Rick
  9. Hey Mike, It's working here. What exactly is happening for you - does it not open a window at all, or not navigate to the context specific information? Is Online Content enabled in the prefs and is the computer online? Is External Browser enabled or disabled? If External Browser is enabled which browser? What OS are you running? If you change the Online Content or External Browser options does it work as you expect? Please test with a generic parameter like Cube.Size.X so we can confirm if this is a global issue or limited to specific pararmeters. Cheers, Rick
  10. We'll have some news soon on this. We've heard your feedback and are working to address it. - Rick
  11. @ajHaines The best way to update Team Render Clients at the moment is to download the updated installers and install over the top of the existing installation. This has the benefit that for larger farms you can use the silent install options to more easily deploy the update to all the slaves.
  12. @connartist you can tweak these yourself - find the file interface_icons_2x.tif within your C4D application directory (/resource/modules/c4dplugin/icons). The visibility dots are in the middle vertically near the right side of the layout.
  13. The current strategy is designed to encourage educators to engage with us. The advertised cost is for institutions that simply want to purchase, while the grant provides an avenue for us to start a partnership with the instructor and the institution. And as I mentioned in my first post, instructors at many institutions (here in the US anyway) benefit from winning grants, so it becomes a win-win. Admittedly, our communication of our education programs needs work, and in fact I know it's being worked on right now as we prepare to relaunch the education programs with MyMaxon and R21 support.
  14. For classroom licenses, as Nick mentioned above MAXON does offer grants to educational institutions - you'll want to check that out. A grant can offset much of the sticker cost - and at many US institutions winning a grant is seen as a feather in your cap. We do also offer free student / teacher licenses, though that system is still being integrated with the new MyMaxon accounts. Stay tuned - we should have R21 available soon for students and teachers. -Rick
  15. Yeah that's exactly what I was inferring - we're working towards a new CMS, and there's a few hurdles we have to overcome to provide the files offline - including how to actually spit out the files and how to redirect to the proper help page from each parameter entry. I'm hoping (and in fact fairly sure) we can find solutions - we just couldn't do it in the R21 timetable. Ok feedback received. How about displaying relevant Cineversity tutorials? Not making this a free-for-all but providing a few curated pathways to additional MAXON-managed resources.
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